Refund policy

Cancellations You can cancel your order at any time until it has been fulfilled. To cancel, sign in to your account, go to Orders, and choose the order you want to cancel.

Returns You can request a return within 14 days, starting from delivery of the last item on your order. If the last day falls on a weekend or public holiday, the period is extended to the next working day.

How to request a return Sign in to your account, go to Orders, and select Request return on the order. Any return shipping or restocking fees will be shown when you make the request.

Refunds Once your return is approved, we'll refund your original payment method. Your bank or card issuer may take a few days to post it.

Digital products Our downloadable files are delivered digitally right after purchase. If you haven't downloaded your file yet, you can request a refund within 14 days of your purchase. If you're having trouble downloading or opening your file, contact us and we'll help or refund you.

Contact us Questions? Email us at contact@kevinparry.tv.